BOX OFFICE: 023 9247 2700 Donate

Terms and conditions

These terms and conditions will be updated as a when appropriate, and we would recommend you check them from time to time to be aware of any changes. 

Booking Tickets

You can pay for tickets online using a credit or debit card. If you come to the Box Office in person, you can also pay by cash or cheque. You can collect tickets purchased online or over the phone from the Box Office. Tickets can be posted for a charge of 70p.

Reservations

Reservations can only be made for bookings of 10 or more but must be confirmed and paid for no later than 10 days prior to the show.

Discounts and Concessions

We offer a discount on ticket prices for many events for under 18s, students, senior citizens (over 65s) and people in receipt of Job Seekers Allowance, Income Support or Disability Living Allowance. Discounts must be requested at the time of booking and discounts may not be applied to tickets already purchased. The Spring reserves the right to make special offers from time to time. Group Bookings can be made for most shows: buy 10 tickets and you will get the 11th ticket FREE. Please note: not all discounts are available online.

Cancellations, Refunds and Exchanges

Like most theatres, our tickets are non-refundable and non-exchangeable. However, for those events that are full and have a waiting list, we will try to re-sell your ticket and, if we manage to do so, will be happy to refund the price of your ticket, less an administration charge of 20%. We will, of course, offer a full refund if an event is cancelled. If you have an enquiry about a cancellation, refund or exchange, please call the Box Office on 023 9247 2700 or send an e-mail to info@thespring.co.uk

The Spring Screen Idols Loyalty Card Scheme

The use of this website is subject to the following terms of use:

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Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

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The term ‘The Spring’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 56 East Street, Havant, Hampshire PO9 1BS, company registration number is 2088483. The term ‘you’ refers to the user or viewer of our website.