Great experiences for everyone
Box Office: 023 9247 2700

Covid-Secure Guidelines

Back Together


We are so excited that The Spring is now open!

On this page you can read about how we are working to ensure our venue and activities are covid secure and to keep everyone safe.

We are taking our reopening slowly to make sure we can welcome you back properly and safely. This means not all our services will be available immediately and our opening hours will be reduced for the next few weeks.


From Tuesday 1 September The Spring will be Monday – Friday. 10.30am – 2.30pm.



From Monday 5 October The Spring will be open Monday – Saturday. 10am – 4pm


Keeping You Safe

Our priority is to keep all our visitors and staff safe, so you will notice a few changes around the building when you visit. 

We will be asking all our visitors to follow some simple requests to make sure everyone can enjoy their visit safely.  These include:

  • Please do not visit The Spring if you have any symptoms of Covid-19. If one of our visitors test positive for Covid 19 we will have to close. After the team’s hard work and our excitement at seeing you again, we really hope to avoid this!
  • Rule of Six
    We are a Covid-secure venue and our organised activities can all go ahead within the current guidelines. Please do not visit in groups of more than six individuals unless you live in the same household or are in the same support bubble
  • Track and Trace
    When you arrive you will see signs asking you to text your name to a secure number. All data will be kept for 21 days and is only accessible by The Spring’s management. It is only for use for the government’s track and trace scheme to help prevent further outbreaks of Covid-19.
  • Please respect social distancing.
    Our new floor stickers will help show you the social distancing measures and our café tables are spaced further apart than usual. There are is also café seating in the garden room and outside when weather permits.  We think we are one of the only cafes in Havant where social distancing is genuinely possible!
  • Please wear a face covering

In line with government guidance, face coverings must be worn in our building.  Adults unable to wear one for health reasons are not required to wear a face covering. We ask that our visitors remember that not everyone is able to wear a mask and the reason for this may not be immediately visible. Face coverings are not required when you are sitting in the café.

  • Wash or sanitise your hands regularly. Sanitiser stations will be set up throughout the building to help with this
  • Please pay by card
    For the time being we are only accepting payment by card


We will be taking steps ourselves to make sure that we are acting as responsibly as possible.  These steps include:

  • Installing screens at the café and box office counters
  • Limiting our toilet facilities. The main toilets will have a one-in-one-out queuing system. The accessible toilet and toilet in the museum will be open.
  • Regular cleaning of surfaces, handles and toilets
  • Limiting numbers in the museum and exhibitions paces. Please take note of our signage and respect the room capacities


You can download our risk assessment for opening the building here.


Thank you for helping to keep everyone safe.