You can book tickets online, in person at the Box Office, or by phone. The Box Office is open during our regular hours (Monday to Saturday, 10am – 4pm) and one hour before evening performances.

Tickets can be either printed or sent to a device in order to gain access to an event. If you prefer a printed ticket, this can be picked up from the box office. We are happy to post tickets to your address for a charge of £1.50

Group Bookings

If you’re planning to group book an event for more than 10 people, please get in touch with our Box Office team to arrange. With every eleventh ticket booked you’ll receive this free of charge!

All information supplied at the point of booking is held in accordance with The Spring’s Data Protection Policy.

Reservations

We can reserve tickets for groups of 10 or more only. These must be confirmed and paid for no later than 10 days prior to the show.

Discounts and Concessions

We offer a discount on ticket prices for many events for under 18s, students, senior citizens (over 65s) and people in receipt of Job Seekers Allowance, Income Support or Disability Living Allowance. Discounts must be requested at the time of booking and discounts may not be applied to tickets already purchased. The Spring reserves the right to make special offers from time to time.

Group Bookings can be made for most shows: buy 10 tickets and you will get the 11th ticket FREE. Please note: not all discounts are available online.

Cancellations, Refunds and Exchanges

Like most theatres, our tickets are non-refundable and non-exchangeable. However, for those events that are full and have a waiting list, we will try to re-sell your ticket and, if we manage to do so, will be happy to refund the price of your ticket, less an administration charge of 20%. We will, of course, offer a full refund if an event is cancelled. If you have an enquiry about a cancellation, refund or exchange, please call the Box Office on 023 9247 2700 or get in touch via email.